This warranty relates to Your Suspension Shop Products and all its Parts. Your Suspension Shop (herein called Y.S.S.) assures that its products are free of production and material faults that could impact on the functionality of the product, subject to purchasers observing the conditions of use and care. Service work will need to be carried out either every 20’000km or not later than every two years. Servicing of parts can only be carried out by authorised service centres and technicians appointed by Your Suspension Shop. All service work needs to be noted on the original warranty card included, indicating date of service and odometer reading. This warranty covers the redress of all damages or faults covered under this product warranty through repair or replacement of parts. Replaced parts become the property of Y.S.S. Labour and material costs for warranty services will be borne by Y.S.S.( Removing and fitting is NOT included ) Handling and shipping costs are born by the purchaser. This warranty is valid Australia wide.
This warranty commences on the date of purchase. Consideration is given to all warranty claims made within the time of warranty either through an authorised service centre or directly through Your Suspension Shop. This warranty ceases after one year even in the event of claims being made under this warranty.
Only claims will be considered with proof of purchase (i.e. Receipt, Original Warranty), providing details as to the date of purchase, the product, the dealer, and the product serial number. In addition, the warranty card will need to be produced, showing all service work carried out. Risk of loss or damage during shipment and handling of parts is borne by the purchaser.
This warranty is void should damage and/or faults arise through undue use and poor care and/or external influences such as damage during transport. Excluded under this warranty are also repairs and modifications of YSS Product parts through unauthorised third parties as well as damage or faults arising from failure to observe service intervals. Excluded are also all products used in competitions.
This warranty describes the legal relationship between the purchaser and Y.S.S. Products. Further damages cannot be awarded unless Law can determine liability. If a claim is to be made it should be logged here in South Australia. This warranty exists in addition to already existing warranty entitlements held by the purchaser. Therefore, the purchaser from the seller can seek contractual or legal warranty entitlements.
Products purchased can only be fully refunded, should a total mechanical malfunction occur. Optical variations from displayed pictures on the website are possible and Your Suspension Shop reserves the right to change appearances of its products and website images as part of the ongoing product development. Tailor-made orders are not refundable in any way whatsoever, they are made to customers specifications and therefore no refund is given. Your Suspension Shop reserves the right to charge for any changes requested by the customer, be it for a custom order or a modification of a standard default product. Freight costs are born by the purchaser and cancellation of product orders attract a minimum of 20%restocking fee calculated from the total product price ordered for products over the value of $500. Products under the value of $500 will attract a 35% restocking fee. This is valid also for orders placed and then cancelled afterwards online and relates to ALL products available from the website.
Please be aware that Shipping your purchased goods may take several days to arrive at your location, depending where you are located in Australia.
Shipping is done at receivers risk . If you want your goods insured , please tick “Insurance ” on checkout and the extra cost will be added. YSS Australia will not be liable otherwise for any losses.
NOTE: Orders that need to be shipped OVERSEAS ( USA, South America ( eg. Brazil… ), Europe and the Rest of the World ) can take up to 8 weeks and your funds need to be cleared first before shipping, which can also take a few weeks. We do NOT ship products overseas before your funds are totally cleared.